01Who we are
This policy covers the website of Multitude Solutions Pte Ltd (UEN 201409842N), 23 New Industrial Road #08-02, Solstice Business Center, Singapore 536209. It explains what personal data we receive through the site and what we do with it, in line with Singapore's Personal Data Protection Act 2012 (PDPA).
02What we collect
When you send the enquiry form, your name, company, contact details and message are emailed to us from our web server. We keep your IP address for one hour to block spam, then delete it.
When you email, call or message us, we receive what you choose to give us, usually your name, company, email address, phone number and message.
Our hosting provider records basic technical details of each visit, such as IP address, browser type and the page requested, to keep the site running and secure.
03How we use it
We use your details to reply to you, prepare a quote and, if you become a client, to provide and bill our services. We do not send you marketing unless you ask us to.
04Who we share it with
We do not sell personal data. We share it only with providers that help us run the business, such as our email and website hosting providers, or when the law requires it.
05Data sent abroad
Some of these providers store data outside Singapore. When they do, we make sure the data is protected to a standard comparable to the PDPA.
06How long we keep it
We keep enquiry details for as long as we need them to handle your request and to meet our legal and business record requirements, then delete them.
07How we protect it
We protect personal data with reasonable security arrangements against unauthorised access, collection, use, disclosure, copying, change or disposal.
08Cookies and storage
This website does not set cookies and does not use analytics or advertising trackers.
If you switch the language or pause motion, your browser remembers the choice on your device. We do not receive it.
Fonts and every other file are served from this website, so no third party is contacted when a page loads.
09Your rights
Under the PDPA you can ask us to:
- show you the personal data we hold about you and how we have used it
- correct it
- stop using it, by withdrawing your consent
We will reply as soon as we reasonably can. If we need more than 30 days, we will tell you when to expect an answer.
10Changes
We may update this policy. The date at the top of the page shows when it last changed.
11Contact
For any request or question about your personal data, contact our Data Protection Officer at enquiry@multitude.com.sg or +65 6287 6100.
01关于我们
本政策适用于 Multitude Solutions Pte Ltd（UEN 201409842N），地址：23 New Industrial Road #08-02, Solstice Business Center, Singapore 536209 的网站，说明我们通过本网站收到哪些个人资料以及如何使用，并遵循新加坡《2012 年个人资料保护法》（PDPA）。
02我们收集的资料
当您提交咨询表单时，您的姓名、公司、联系方式和留言会由我们的网站服务器以电子邮件发送给我们。为防止垃圾信息，我们会保留您的 IP 地址一小时，之后删除。
当您通过电子邮件、电话或消息联系我们时，我们会收到您选择提供的资料，通常包括姓名、公司、电子邮箱、电话号码和留言内容。
我们的网站托管服务商会记录每次访问的基本技术信息，例如 IP 地址、浏览器类型和所访问的页面，用于保障网站运行与安全。
03我们如何使用
我们使用您的资料来回复您、准备报价；如果您成为我们的客户，也会用于提供服务和开具账单。除非您主动要求，我们不会向您发送营销信息。
04我们与谁共享
我们不会出售个人资料。我们只会与协助我们运营业务的服务商共享，例如电子邮件和网站托管服务商，或在法律要求时提供。
05跨境传输
部分服务商会在新加坡境外存储资料。在这种情况下，我们会确保资料受到与 PDPA 相当的保护。
06保存期限
我们只在处理您的请求以及满足法律和业务记录要求所需的期限内保存咨询资料，之后会将其删除。
07我们如何保护
我们采取合理的安全措施，防止个人资料遭到未经授权的访问、收集、使用、披露、复制、修改或处置。
08Cookie 与本地存储
本网站不设置 Cookie，也不使用任何分析或广告追踪工具。
如果您切换语言或暂停动态效果，浏览器会在您的设备上记住这一选择，我们不会收到这项信息。
字体及其他所有文件均由本网站自行提供，页面加载时不会连接任何第三方。
09您的权利
根据 PDPA，您可以要求我们：
- 告诉您我们持有您的哪些个人资料以及如何使用
- 更正这些资料
- 撤回同意，停止使用这些资料
我们会在合理可行的情况下尽快回复。如果需要超过 30 天，我们会告诉您预计何时答复。
10政策更新
我们可能会更新本政策。页面顶部的日期显示最近一次更新的时间。
11联系我们
如对您的个人资料有任何请求或疑问，请联系我们的资料保护专员：enquiry@multitude.com.sg 或 +65 6287 6100。